At Fears101, we understand that sometimes a return is necessary, and we’re committed to making the process as smooth as possible.
How to Initiate a Return
If you need to return a product, please contact our support team via our “Contact Us” page within 180 days of receiving your order. For a faster resolution, kindly include the following details in your message:
- Name on the order
- Order number
- Detailed description of the issue
- Photos illustrating the problem
- Your preference for a replacement or a refund
Please note that we are not responsible for customer errors, such as typos, issues with original images, or ordering mistakes. We encourage you to review your order carefully before finalizing your purchase.
Return Policy Guidelines
- Eligibility: We accept returns for non-sale items within 180 days of receiving your order.
- Condition: Items must be returned in their original condition—unwashed, unworn, with tags attached, and accompanied by a sales receipt.
Return Shipping
- We offer free returns for products that are damaged or defective.
- Return cost: $0.00
Returns Procedure
- Contact Us: Reach out to us at [email protected] to obtain an approved return address.
- Prepare Your Return Package: Include a printout of your purchase confirmation email with all items you are returning.
- Ship the Package: Send your return package using your local post office or a courier service. Please provide us with the tracking number from the shipment.
- Confirmation: Once we receive your returned items, you will receive an email confirmation. We will then notify you by email regarding the approval or denial of your refund request.
Need Help?
If you have any questions or require further assistance, please do not hesitate to reach out via our “Contact Us” page. At fears101, your satisfaction is our top priority, and we are here to help ensure a smooth and hassle-free return process.
fears101 Store Information:
Company Name: Ryan Deutsch LLC
Address: 1131 Widwam PKWY, Henderson, NV 89074, United States Of America
Email: [email protected]
Phone: +1 (443) 348-9133
Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday